Senior advisory support for NSW early childhood providers

Independent advisory services supporting Approved Providers to stabilise services, strengthen leadership capability and establish sustainable foundations from set-up through growth

Who we work with

Approved Providers with single or multiple services

  • Providers experiencing operational, leadership or compliance pressure

  • Services navigating regulatory engagement or reduced confidence

  • Investors and new providers establishing services in NSW

  • Owners seeking independent, experienced advisory support .

Our Services

  • Supporting providers to regain control, clarity and confidence in underperforming or overwhelmed services. This includes rapid assessment of leadership capability, staffing, compliance and financial pressure points, with practical actions to reduce risk and stabilise operations.

  • Supporting new services with licensing readiness, operational foundations, budgets and early enrolment and marketing strategy. This service is designed to establish strong foundations and reduce risk from day one.

  • Supporting providers to strengthen market positioning, improve digital visibility and optimise occupancy in a way that aligns with staffing capacity, budgets and service capability. This includes strategic guidance on branding, SEO fundamentals, social media direction and enrolment funnel optimisation.

  • Strengthening leadership confidence, decision making and accountability in real service conditions. This service supports Directors and senior leaders to manage people, performance, complaints and regulatory engagement with confidence and consistency.

  • Independent advisory support for owners, boards and Approved Providers during periods of change or pressure.

  • Supporting providers, investors and owners through acquisition, divestment and transition activity. This includes operational due diligence support, workforce and compliance risk assessment, readiness for sale or acquisition, and practical transition planning to maintain stability and continuity.

  • Supporting providers to maximise centre occupancy year round through effective enrolment strategy and systems alignment. This includes waitlist management and enrolment pipeline optimisation, streamlining internal enrolment processes, and practical support with Child Care Management System (CCMS) requirements, including new provider set up, transfers and troubleshooting. Guidance is also provided on debt recovery practices that are compliant, proportionate and relationship focused. This service supports both existing providers seeking to improve occupancy outcomes and new services establishing robust enrolment systems from commencement.

  • Supporting providers to strengthen teams under pressure and address conflict and toxic cultures and re-build high-performing cultures that can deliver under pressure. This service focuses on embedding wellbeing as a measurable driver of performance, team engagement and long-term culture value. Advisory support includes navigating complex people dynamics, restoring trust, improving leadership behaviours and creating practical structures that support psychological safety, accountability and sustainable workforce performance.

About

Danielle Gallacher is an experienced Chief Operating Officer, senior operator and trusted advisor with a career span over 30 years. She has extensive experience in the ECEC Sector leading, stabilising and governing early childhood education and care services across NSW.

Her career spans multi-site operations, service growth and turnaround, regulatory engagement, workforce leadership, financial performance, and supporting providers through acquisition, divestment and transition activity. Danielle has worked directly with Approved Providers, boards, investors and leadership teams, carrying real accountability for people, compliance, reputation and results.

She is often engaged when services are under pressure, leadership capability is stretched, compliance confidence has been shaken, occupancy is declining, or when owners are preparing for acquisition, divestment or post-transaction transition and require experienced operational insight.

Her advisory work is grounded in operational reality. Danielle brings a calm, direct and pragmatic approach, helping providers cut through noise, focus on what matters most, and make confident, well-judged decisions. She supports clients to prepare services for sale or acquisition, understand operational and workforce risks, and ensure continuity, stability and compliance throughout periods of change.

Danielle works discreetly and in partnership with her clients. She does not offer generic solutions. Every engagement is shaped by the specific context, risk profile and goals of the provider, with a focus on building capability, reducing exposure and creating sustainable outcomes over the long term.

Team Collaborators

Occupancy & Enrolments

Jane Monaghan

Supporting providers to maximise centre occupancy through effective enrolment strategy. Enrolment pipeline optimisation, streamlining internal processes. New provider CCMS set up, and transfers. Guidance is also provided on debt recovery practices

Marketing

Lauren Jenkins

Supporting providers to strengthen market positioning, improve digital visibility and optimise occupancy in a way that aligns with staffing capacity, budgets and service capability. This includes strategic guidance on branding, SEO fundamentals, social media direction and enrolment funnel optimisation.

Performance & Culture

Lawrence Mitchel

Building high-performing teams and cultures that deliver under pressure. Specialising in turning organisations wellbeing into a measurable driver of performance, team engagement, and long-term culture value.